Privacy Policy

1. Introduction

Brandina ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility tracking platform ("Service").

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile information
• Brand Data: Brand names, domains, topics, and related information you submit
• Query Data: Search queries and related data for AI visibility tracking
• Payment Information: Billing details processed through secure third-party payment processors

2.2 Automatically Collected Information

We automatically collect certain information when you use the Service:

• Usage Data: How you interact with the Service, features used, and time spent
• Device Information: IP address, browser type, device type, and operating system
• Log Data: Server logs, error reports, and diagnostic information

2.3 Third-Party Authentication

If you sign in using Google or GitHub OAuth, we receive your email address and name from these providers in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Data stored in secure, compliant cloud infrastructure (Supabase/PostgreSQL)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. AI and Third-Party Services

Our Service uses OpenAI's API to generate AI visibility reports. When you use our Service, your brand information and queries may be processed by OpenAI in accordance with their privacy policy. We do not share your personal account information with OpenAI.

7. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Update or correct your information through your account settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications (account-related emails will still be sent)
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@brandina.ai.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@brandina.ai